Millions of customers were affected. 'If you've incurred any fees or experienced any issues directly related to this outage, we will work with you to address those issue as our systems come back online, ' said a statement on the bank's Facebook page.
BB&T bank customers are reporting they have not been able to access their checking or savings accounts since Thursday afternoon.
Last week, some TD Bank customers were unable to use online and mobile banking after the Canadian-owned bank ran into technical trouble while upgradings its software. Officials say customers can still use their debit, credit and prepaid cards for the time being.
The bank restored service by 11:30 Friday morning. We hear your frustration, and we are committed to making this right. The bank said it is experiencing an outage at one of its data centers.
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Officials with BB&T said "the issue has been identified and they're working to resolve it as soon as possible".
The problem was first reported Thursday. "We expect those balances and transactions to become current later today, and we'll continue to provide updates to our clients as that occurs", Davis said.
BB&T is a financial services company founded in 1872 and based in Winston-Salem, North Carolina.