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Samsung did not previously have this kind of quality support in the United States, but this is prone to change thanks to the new partnership; it will allow Samsung to provide quick fix service to customers in the United States. Samsung has plans to continue to expand the program across the country throughout 2018. "This announcement marks a fundamental shift in our care offerings to consumers and underscores our commitment to provide Samsung customers with support anywhere, anytime our customers need it".

The companies say they will welcome walk-in customers in addition to those who schedule an appointment online for free in-warranty repairs. The company will add more 200 uBreakiFix locations by early 2019, so more customers will get benefit from the service. Since the Samsung Care authorized uBreakiFix service locations are in all major U.S. metro areas, the handset manufacturer hopes to reach the majority of the continental United States population. Oh, and it sounds like Apple may have something to worry about in the long run, as almost 200 more Samsung Care authorized uBreakiFix service locations are to be added to the newly launched network "by early 2019". If you own most Android phones, that's not an option, since there isn't much of a retail presence outside of carrier and electronics stores. The combination of iris recognition and facial recognition called the Intelligent Scan makes the S9 more secure.

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Specifically, the Samsung Care authorized uBreakiFix service locations reach the majority of the continental USA population, within a 30 mile radius.

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